Privacy Policy

This website (https://www.ctsystem.com/) is operated by Connection Technology Systems Inc. (“CTS”, “we” or “us”). This Privacy Policy informs you of our policies regarding the collection, use, disclosure and protection of personal information when you visit this website or use its features. Please be advised that this Privacy Policy does NOT apply to your interactions with us via channels other than this website, such as phone calls or meetings (whether online or in person).

When you use the Website, our collection, use, disclosure, and protection of your personal information are bound by this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE.

1. Information We May Collect

The categories of personal information we collect depend on how you use this website, and the requirements of applicable law.

1.1 Information you provide us directly

Most of the visitors to this website are not required to provide any personal information. However, when you use some features of this website (such as “Contact”), you may be asked to provide certain information, such as your name, email address, phone number and message content. Some of the information we will ask you to provide is necessary to enable the feature. For example, if you do not include contact details in your “Contact” message to us, we may not be able to act at you request.

We may receive additional information about you, such as your mail address, occupation, the name of your company, and any other information you may choose to provide in your message to us.

1.2 Information we collect automatically

We may automatically collect certain information about users of this website, such as:

• Your IP address and mobile device identifiers (such as advertising IDs).
• Your activity on this website, such as date and time stamp, the pages you visit, clicks, taps, or scrolling.
• Information about your device, such as device name, model and operating system, browser type and language, internet service provider, and mobile carrier.
• Coarse location data, as derived from IP address.
• Information we collect with cookies and similar technologies (for more information, see our Cookie Policy)

1.3 Information we collect from third parties

In rare cases we may collect supplementary information about you, such as:

• Demographic data, such as those used to determine the coarse location of your IP address.

2. Why and How We Use Your Information/Basis for Such Use

We use the information we collect in various ways, including:

2.1 To operate and improve this website

On basis of the necessity to perform and enforce our contract with you regarding use of this website, our legitimate interest to operate, maintain and improve this website, and/or your consent, we collect and process the necessary information to:

• Enable certain functionality of this website.
• Monitor the use of this website.
• Improve, develop, personalize and expand our website.
• Understand and analyse how visitors use our website.

2.2 To enable direct interactions between you and us

On basis of the necessity to take steps at the request of you during the pre-contractual stage, the necessity to perform enforce our contract with you regarding our products and services, our legitimate interest to pursue and develop our business, and/or your consent, we collect and process the necessary information to:

• Respond to your message sent via the “Contact” feature of this website.
• Provide information, support and other services at your request.
• Take other actions at your request.

2.3 To promote and develop our products and services

On basis of our legitimate interest to pursue and develop our business, and/or your consent, we collect and process the necessary information to:

• Track your use of this website.
• Show you personalized/ targeted advertisements, either directly or through our partners.
• Develop new products, services, features, and functionality
• Communicate with you, such as via emails, to provide you with updates and other information relating to this website, our products and services.

2.4 To comply with applicable law

On basis of our legal obligations under the applicable law, and/or our legitimate interest to ensure a safe and fair online environment for our business, we collect and process the necessary information to:

• Detect, report and prevent fraud or other abuse of this website.

• Comply with a request by a competent court or other law enforcement authority.

• Establish, exercise or defence a legal claim.

3. Retention of Your Information

We will retain your information as needed for the purpose for which your information is collected, or as required for the applicable law. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.

To determine the appropriate retention period for your personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.

4. Sharing of Your Information

We will not rent, loan, lease or sell your information to any third party. Your information may only be accessed by a third party in the following situations.

4.1 Members of the CTS group

CTS’ business is global in scope. We have holding companies, parents, subsidiaries or other commercial entities in various countries and regions around the world. Where necessary, your personal information may be processed by different members of the CTS group, in accordance with this Privacy Policy.

4.2 Our service providers

We employ third-party services to facilitate the operation of this website, or to help us with the provision, promotion or marketing of our products and services. These third-party service providers may process your information, only at and according to our instructions, for purposes such as hosting, user support, marketing, advertising, analytics and fraud prevention. Such third-party services include:

• We use Google Analytics to analyse this website’s traffic and other data, to better understand users of this website, and to optimize user experience on this website.

4.3 Public authorities or other organizations

In accordance with the applicable law, we may provide your information to public authorities. We may also disclose your information based on your consent, or to protect the rights, property or safety of us, our users or others.

4.4 Mergers and acquisitions

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred as a portion of our assets. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5. Security

The security of your personal information is important to us. Though no method of transmission or storage is 100% secure, we are continuously developing and implementing organizational and technical security measures, including encryption and pseudonymization, to protect your information from unauthorized access or disclosure, and against destruction, loss, misuse or alteration.

6. Cookies and Similar Technologies

Like many other websites, this website uses “cookies” and/or similar technologies to enable, improve and analyse site operations. For more information on how we use cookies (including for interest-based advertising), and on how you can manage your cookie preferences and opt-out of certain types of tracking, see our Cookie Policy.

7. International Transfers

Some of the CTS group members and our service providers with which we share your information are located in countries other than your country, which may be outside the European Economic Area (EEA). When we transfer your information to these countries, we rely separately, alternatively, and independently on the applicable legal bases. We take steps to ensure that adequate safeguards and mechanisms are in place for the protection of your information. If you would like to find out more about these safeguards, please contact us via this website’s “Contact” feature, or with the details listed in Section 12 below.

8. Your Rights and Options

8.1 Your rights under applicable law

We would like to make sure you are fully aware of all of your data protection rights. The rights available to you depend on our reason for processing your information, and the applicable law. Where we process your personal information on basis of your consent, you will always have the right to withdraw your consent at any time, with the lawfulness of processing prior to the withdrawal unaffected. Generally, users of this website are entitled to the following:

• Right to access – You have the right to request copies of your personal data. If you ask for more than one copy, we may charge you a small fee for this service.
• Right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• Right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• Right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. Where we use your information for direct marketing purposes, you may object to such processing at any time.
• Right to data portability – You have the right to request that we transfer the data you have provided us, in an electronic format, to another organization, or directly to you, in  under certain conditions.

If you wish to exercise any of your data subject rights described above, you can make a request through this website’s “Contact” feature, or by contacting us with the details listed on this website or in Section 12 below. We will respond to all requests in accordance with applicable laws and within a reasonable timeframe. To protect your privacy, we may also take additional steps to verify your identity before fulfilling your request. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, we hope you will continue to work with us to resolve them. However, you also have the right to lodge a complaint with our/your local data protection authority.

8.2 Direct marketing communications

With your consent, we may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the instructions provided in such communications. The updated settings may not be effective immediately. Please note that you may still continue to receive non-promotional communications from us, such as emails regarding updates to this Privacy Policy.

8.3 Targeted/interest-based Advertising

You may opt out of targeted ads by disabling advertising and tracking cookies in your browser, or by refusing tracking in your device’s privacy settings. You may consult official support information pages (usually entitled “Privacy” or “Advertising”) to learn how to refuse tracking on a particular browser/device. The following links may also contain useful information. More information on cookie-based tracking is available in our Cookie Policy.

• For iOS devices: https://www.apple.com/legal/privacy/tzh/cookies/
• For Android devices: https://support.google.com/ads/answer/2662856?co=GENIE.Platform%3DAndroid&hl=en. 
• For Google Chrome: https://support.google.com/chrome/answer/95647?hl=en. 
• For Apple Safari: https://support.apple.com/zh-tw/guide/safari/sfri47acf5d6/mac

9. Children’s Information

This website is not intended for children younger than 16 years of age, or of any age under the applicable law that is unable to independently give valid consent to data collection (the “Restricted Age”). We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any personal information from children under the Restricted Age. If you are a parent or guardian and you are aware that your children have provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the Restricted Age, we take steps to remove that information from our servers, unless we have a legal obligation to keep it.

10. Links to Third Party Sites

This website may contain links to other sites or services that are not operated by us. If you click on a third-party link, please understand that you are leaving this website and any personal information you provide will not be covered by this Privacy Policy. We cannot control or be held responsible for third parties’ privacy practices and content. We strongly advise that you review their privacy policies.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and by other means as appropriate under the circumstances. If we make any material changes, we will notify you as required under applicable law, including by posting a notice on this website prior to the change becoming effective. Your continued use of this website after the effective date will be subject to the new Privacy Policy.

12. CONTACT US

If you have any questions about this Privacy Policy, please email us to info@ctsystem.com or call us at +886 2 26989661. You may also write to us at the following address:

Connection Technology Systems Inc.(CTS)
18F-6, No.79, Sec.1, Xintai 5th Rd., Xizhi Dist.,
New Taipei City 221,
TAIWAN, R.O.C.

You can find contact details of your local CTS office on https://www.ctsystem.com/en/about/contact-information/.