“It is probably the IPTV service which is most demanding for the network and all included equipment, not the least the CPE, and here the HES-series of products from CTS have proven to be extremely trustworthy to deliver high TV quality.”
-Patrik Casta Operations Manager, Wetternet in Jönköping Energ
Background
Wetternet is the local fiber cable network in the city of Jönköping. This local ISP is part of the local utility company Jönköping Energi, which started the delivery of its fiber connections in the year of 2000 to monitor the company’s important electricity network. Step by step, the company started to provide internet services to hospitals, care-centers, schools and eventually to private users.
Today Wetternet connect over 30,000 end-customers, whereof 11,000 have signed up to triple play services. With the open network structure, end customers can choose the services from over 20 different service providers.
Challenges
Sweden has been known for its robust welfare system, however, it can easily drive up network’s operational expenses due to the higher labor costs. Remote monitoring and troubleshooting is necessary for Wetternet to operate its network without too much hustle and to control its operational expenses.
In 2010s, demands for IPTV service in the city become prevalent. In order to provide its customer freedom of choosing their own service providers, Wetternet needed an FTTH solution with capacity to process stable IPTV stream and supports open network structure. Like electricity, heating and water system, the city network deems internet as the city’s basic infrastructure so the solution need to be future-proof, sustainable and reliable.
Solutions and Benefits
As the fiber end point to the residential premises, HES-3109S series is the perfect choice for installer, operator and home-users. With the easy-to-install cable management solution (FCT-S) and simple white housing design, HES-3109S is home-friendly with enough number of LAN ports and powerful processing capacity for users to connect their setup boxes, WiFi APs, VoIP, and more. VLAN Q-in-Q in HES-3109S allows the city network to provide triple play services via one box under the open network structure.
Management functions such as IGMP Snooping and SNMP as well as auto-provisioning are basic tools that support Wetternet on the daily operation. In 2018, CTS developed iProbe, a remote trouble-shooting and diagnostic tool kit that aim to help network operators not only to identify but also to monitor and prevent possible home network issues. This tool can help network technicians to work more efficiently and to avoid unnecessary home visit, hence lowing the operational expenses and increasing network stability.
Today, Wetternet’s users subscribe no less than 100/100Mbit internet speed. HES-3109S support 100/1000 dual-rate provides Wetternet flexible and future-proof options as they have different demands from their users. As smart phone, streaming service, video/voice call, gaming console drastically increase the day-to-day home internet usage for private users, CTS’ HES-3109S has proved to be a stable and robust option for Wetternet.
